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BrainWaves: December 2007 issue

By BrainReactions

BrainWaves: The Innovation and Idea Generation Emagazine

BrainWaves is a quarterly e-periodical for people who are interested in how organizations cultivate individual and group creativity. Each issue of BrainWaves features information and perspectives about individual and group ideation; how businesses and not-for-profits actuate the best ideas; and reports on remarkable innovations that promise novel solutions to intractable problems. Brainwaves is produced and edited by BrainReactions, producer of “outside insight” — ideas for organizations conceived by outside professional brainstormers and from online brainstorms using BrainReactions.net. 


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In This Issue

Developing employees to share in a culture of innovation: Insights from leadership program research

By BrainReactions

Contributed By Darin J. Eich, Ph.D.

We hear from many organizations that they desire a positive culture of innovation within their organizations that relies on the collaboration, contribution, and shared leadership of all employees. At BrainReactions, we have created a program to achieve positive outcomes in this area. During the final three years I worked on my doctoral dissertation studying high quality leadership programs, I was also creating and testing an innovation program for BrainReactions. This was a leadership program designed to help participants learn and engage in ideation and innovation for real purposes.

Like many companies, we highly value creating and sustaining a positive culture of innovation in our organization. Achieving this requires an intentional approach to develop the people of your company as exemplary creators, innovators, and leaders. Our vision with our leadership training program at BrainReactions involved moving from brainstorm sessions to a front end of innovation leadership program. This moves from just generating the ideas to also including training and development of the people who innovate.

In addition to the research of high quality programs, which included interviews of 62 stakeholders across four different exemplary leadership programs, the researcher developed and tested a new innovation program and individual program sessions with BrainReactions brainstormers. During a three-year period of research and testing, approximately 100 sessions where conducted, assessed, and improved accordingly. Sessions were qualitative and consisted of 5-12 individuals per session. Sessions were recorded, transcribed, and assessed for participant engagement, idea quantity and quality. The researcher employed the constant comparative method, an analytic induction grounded theory data analysis technique, to explore the data and construct a theory.

The theory of high quality leadership programs developed in the dissertation study is grounded in those programmatic attributes that, when enacted, contribute significantly to enhancing learning and leadership development. The data analysis revealed 16 attributes of high quality leadership programs organized into three clusters: a) participants engaged in building and sustaining a learning community; b) student-centered experiential learning experiences; and c) research grounded continuous program development. Through the program attributes, participants learn about innovation, leadership and themselves in the course of engaging in the leadership process while reflecting on and applying their new learning and skills in collaborative action with others.

The results of this multi-case grounded theory study of high quality leadership programs could be applied and adapted to enhance leadership development and innovation in a wide range of organizations. This theory will allow organizations to enhance their programs and participants’ leadership development by helping participants improve themselves through self-discovery, personal development, reflective practice and collaborative leadership action with others. This leadership action and learning can be directed towards idea generating for innovation to meet changing needs and opportunities for the organization though helping individuals contribute to and share leadership in an organizational culture of innovation.

To be a high quality program involves anchoring the systems and program in research, both what has happened elsewhere and what you have discovered internally. Our high quality leadership program for innovation that has yielded numerous positive individual, organizational, and client outcomes involves three clusters of attributes for program development. Both the diverse and engaged participants cluster as well as systems learning for continuous program improvement cluster are leveraged for development in addition to the individual centered experiential brainstorming experience cluster.

In essence I recommend more organizations to implement a leadership program that allows all employees to contribute to a positive culture of innovation through participating in innovation together. Programs can be constructed and facilitating using the identified clusters of attributes that matter most for learning and development.

There is a report identifying attributes of high quality leadership programs and how BrainReactions put these attributes into practice for their own innovation program and programs they develop for clients. Email Darin Eich at darin.eich@brainreactions.com for more information or to receive the report.

How does a company like GE find innovative and market changing solutions to address global issues?

By BrainReactions

Contributed by Shahira Raineri, GE Global Imagination Breakthrough Leader
(See complete bio below the article)

Throughout it’s 115-year history, GE has introduced world-changing technologies and processes. As the company continued to grow into one of the world’s largest companies, GE needed a powerful mechanism to transform potentially market-changing ideas into a portfolio of products to meet the needs of an ever-expanding global market.

In September 2003, GE CEO Jeffrey Immelt introduced a new process to build innovative solutions addressing global-scale challenges. These innovations, called “Imagination Breakthroughs”, receive special nurturing and investment to drive the solutions to maturity. To qualify as an Imagination Breakthrough (IB), each product idea must be directed at market transformation and must have the potential to achieve more than $100 million in incremental revenue.

IBs are delivering for GE. The current IB portfolio contains more than 45 IB projects in development around the globe. Since its inception, the IB program has consistently delivered $2-3B of incremental revenue annually.

Imagination Breakthroughs take two forms:

  • Commercial products: designed to provide customers with products and processes that create new ways of conducting business, while maintaining GE efficiency and quality.
  • Technology products: designed to provide customers with new technologies and solutions that help transform their marketplace.

IB Development: The Creative Process
In the early development phase, GE business units surface key ideas and innovations to the CEO in a formal IB review meeting. Once approved, the sponsoring business follows a regimented process to ensure development and delivery of a successful product to market.

CECOR: Turning Creative Ideas into Business Applications
Throughout their life, IBs follow the CECOR (Calibrate, Explore, Create, Organize, Realize) model, a GE-developed strategic framework that helps convert innovative thinking into tangible and practical business solutions.

A disciplined process that guides all GE business through shared marketing practices, CECOR is a series of 5 analyses designed to push an Imagination Breakthrough to achieve it’s greatest potential.
CECOR Process

Calibrate … Business Performance
What is our business?
Who are our customers?
What do they need/want/prefer?

Explore … Avenues for Growth
What are our avenues for growth?
How do customers make money?

Create … New Ideas
What are our best ideas?
What is the customer value?

Organize … For Execution
Have we aligned resources?
Are we collaborating with customers?

Realize … Value
What is our revenue and income plan?
How will we measure customer and GE impact?

Throughout this series of reviews, the customer’s needs and requirements are kept squarely at the center of the IB development to ensure that not only is an IB innovative, but, that it also accomplishes the goals of the customer. Once an IB evolves through the full process, it is ready to be launched.

The IB portfolio is dynamic – it is not only one of the ways that GE achieves growth, but it is in line with the company’s strategic intent which ensures that these breakthroughs are enabling our reach into new markets and important adjacencies.

About the Author:

Shahira Raineri
Shahira Raineri
GE Global Imagination Breakthrough Leader

Shahira joined GE in early 2003 as the Global Marketing Leader for the Healthcare Vertical Initiative. In this role she was responsible for analyzing healthcare needs, articulating the value proposition of our broader healthcare offer, creating company-wide sales tools and marketing communications materials. Now the Corporate Imagination Breakthrough Leader, Shahira leads a variety of strategic marketing projects and works closely with the GE Global Research Center and the businesses to enable the commercialization of breakthrough innovations.

Prior to GE, Shahira was at Siemens Medical Solutions where she worked as Marketing Director. During her tenure at Siemens, she was also Vice President of Marketing for the Optical Networking division of the company’s Information and Communications Network.

Shahira previously led various teams at Lucent Technologies and AT&T Bell Labs. During her tenure at AT&T and Lucent, Shahira led global teams in the areas of Product Management, Systems Engineering and Market Development. Shahira began her career as Chief Biomedical Engineer at Berlex Laboratories.

Shahira received a B.S. and a M.S.E.E. from Rutgers University.

Nine Tips for Entrepreneurs: How Entrepreneurs Can Partner with General Mills and Other Fortune 500 Companies

By BrainReactions

Contributed by Peter Erickson, Senior Vice President of Innovation, Technology & Quality, General Mills
(See complete bio below the article)

For an entrepreneur, the idea of taking your innovation and sharing it with someone else – let alone a large corporation – can be an intimidating, if not daunting, task. Which company would be the best partner? How do you ensure you’re protected from a legal perspective? How will you benefit? If your goals are to take your product or technology to the next level, speed its time to market and grow its distribution to have a national or even global reach, then you may find value in exploring a partnership with a larger company.

There are several variables to consider when venturing into this type of partnership. Based on General Mills’ experience in working on a wide range of projects with partners of all sizes, we have identified the following nine tips for entrepreneurs seeking to develop a successful partnership with a larger company.

Nine Tips for Entrepreneurs

1. Create a differentiated opportunity. Articulate the unique and proprietary aspects of your product. How is it different and how is it better than anything on the market? Is there an opportunity to be first to market with a breakthrough new product? Explaining the unique benefits of your innovation up front will give the company a reason to take a closer look at your proposal.

2. Test your innovation. Develop a pedigree for the product. You will be ahead of the game if you are able to get your innovation into the hands of its end user. This will allow you to speak to the in-market performance and the consumer or retailer reaction. Some of our partners, for example, came to us with insights from selling their products on the Internet, in small regional grocery chains or on college campuses. That learning can go a long way toward helping a company understand the unique consumer benefits of your product.

3. Be selective. Focus on your lead candidate and avoid courting multiple partners at once. A company wants to know you are committed and willing to work together to ensure that the opportunity will produce competitive advantages in the marketplace. And remember, most companies, including General Mills, want to create relationships for the long term. Take the time and do it right.

4. Find a contact to be your champion. Navigating the politics and processes of a large corporation can be challenging. Having a tour guide is very helpful. For example, at General Mills your key contact will be a member of the General Mills WIN (Worldwide Innovation Network) team, our company’s external innovation group. The G-WIN team is always available to answer potential partners’ questions about our organization, our processes and about partnerships in general.

5. Do your homework on the potential partner. Use available public information to educate yourself on your potential partner’s lines of business, key strategies, industry and competitors. You should also familiarize yourself with the economics of the industry so you are well-versed in the financials before getting into any conversations about important details such as licensing fees. For example, potential partners can obtain company background and information on our approach to external partnerships from a video located on our G-WIN Web site (www.generalmills.com/WIN).

6. Connect the dots. Make the connection between your proposed innovation and the company’s business model and brand. For which product platform or division do you envision it to be a good fit? How would this help the company’s bottom line?

7. Demonstrate you can deliver. Describe your team’s experience in the industry. Prove that your product is scalable to the volume demands of the partner’s business. Have any claims you make about the product validated (e.g., health claims), and be sure to speak to the company’s priorities. For General Mills, food quality and safety are important, and our company wants to know you share the same values. If you do not have the expertise in a certain area – manufacturing, safety, etc. – don’t be afraid to tap outside consultants to develop those capabilities within your operation.

8. Have a business model in mind. Communicate the type of opportunity you are looking for, but stay flexible. Oftentimes, it makes the most sense to start with a smaller opportunity and then grow that into a broader, deeper partnership.

9. Part on good terms. If either or both companies in the partnership decide to pass on an opportunity, walk away gracefully and leave the door open to future collaborations. Often it is just a matter of timing – the best opportunity for collaboration may not be the first proposal, so maintaining rapport is an important element of eventual success.

Open innovation is an emerging trend, so be on the lookout for opportunities to grow your business through this type of joint venture. Regardless of whether you are in the food industry or another trade, stay mindful of the above suggestions and you will be well-prepared to enter into a mutually beneficial partnership with another company.

If you think your innovation is a good fit for General Mills’ business, our G-WIN team would like to hear from you. Through G-WIN, we seek external partners with patented or patent-pending technologies or commercialized products that would be complementary to our brands and businesses. Prospective partners may submit patented or patent-pending innovations to the G-WIN team through a Web portal at www.generalmills.com/WIN, or may contact the team with other inquiries by calling 763-764-4946 (GWIN).

About the author
Peter Erickson
Peter Erickson

Peter Erickson is senior vice president of innovation, technology and quality for General Mills.
As the head of General Mills’ innovation and technology organization, Mr. Erickson is responsible for the invention and commercialization of new food products and technologies that can help in nourishing the lives of its consumers by providing increasingly higher levels of health, taste and convenience. Mr. Erickson’s responsibility for the General Mills quality organization is focused on delivering brands that its consumers can trust and value through its global leadership in consumer and product safety.

Mr. Erickson has been employed by General Mills for the past 19 years. Prior to that, he worked in product development as a senior food scientist at General Foods Corporation in White Plains, N.Y. Mr. Erickson received both B.S. and M.S. degrees in food science at the University of Massachusetts, where he continues to serve as a member of the university’s food science external advisory board.

Headquartered in Minneapolis, General Mills is a leading global manufacturer and marketer of consumer foods products with significant operations located around the world. Its global brand portfolio includes Betty Crocker, Pillsbury, Green Giant, Häagen-Dazs, Cheerios and more. In the United States, General Mills consumer brands are sold in every section of the retail grocery store, with a No. 1 or No. 2 leading share position in nearly every food category in which it competes. General Mills also is a leading supplier of baking and other food products to the foodservice and commercial baking industries.

How Dominick Martinetti used Open Innovation to launch Slappa into market leadership

By BrainReactions

Contributed by Anand Chhatpar

I had the chance to interview Dominick Martinetti, CEO of Slappa Distribution, a small but rapidly growing company that is making a great name for itself among DJs and music junkies as an innovative product company. Dominick is an inspiring young man, and I have shared in this article, excerpts from our conversation that reveal his thinking and journey into market leadership.

Slappa has been in business for four years now, and it started with an initial product range consisting of CD cases. It was not a particularly “sexy” business to get into. CD cases had been around for 15 years, and the CD business was not growing aggressively any more. DVDs, computer software and video games still used CD cases, but the margins had been declining for most companies in this space. Also, brands before Slappa had commoditized the product — there was no real choice available to the consumers. Most of the people using these disc cases were forced to not have choices… outside of cosmetic colors, no one was building quality and variety into the cases. Therein lay a problem with CD cases from the consumer’s perspective, which Dominick was able to spot.

To conduct his market research and with an Open Innovation mindset, Dominick went to online bulletin boards and chat rooms for audio professionals like Audiophile, Audio Asylum and Audioreview.com. He sought advice on what these target consumers needed from the ultimate CD case.

He heard back two major things from them:
1. More Protection: A majority of CD cases available in the market were not providing any real level of protection for a person’s disc collection. People wanted to protect discs even while moving formats towards MP3. They wanted to protect their investment. An individual’s music collection alone can amount to anywhere between $3,000 and $10,000 over 15 years depending on whether one is a general consumer or a DJ.

2. People wanted to keep their discs and covers together: People did not like jewel cases because they cracked and then one could not keep their CD artwork (cover) together with the disc.

Dominick created a series of prototypes and sent them to influential journalists who write product reviews for well read magazines and blogs and asked for their feedback and advice on the design. He kept iterating and improving the design based on feedback from these reviewers. After 2 years of prototype iteration, Dominick finally heard “Its perfect!” from several reviewers and he knew he had a winning product in his hand. Dominick had designed the D2 patented pocket system which has a rear pocket for the disc and a front pocket for the cover along with a 5-7 mm opening. The shell for the D2 was made out of X-EVA, a fire resistant, water resistant material.

Launching the product now became much easier for Dominick. He put up a website at slappa.com and told all his friends and the product reviewers he was in contact with that his product was now available for purchase. The reviewers wrote rave reviews of his $49.95 CD-case next to reviews of top of the line $2,000 music systems. Slappa’s products achieved very quick acceptance among the “Pro Audio” market, and Dominick has expanded into distribution via retail, mail order, catalogs and other media where people can pay attention to details of the product.

Dominick’s inspiration is the Fossil Watch Company that made people think they were getting a better deal with a $79 designer watch from Fossil in a tin can than with a $20 watch from Walmart. He already has plans to expand his product line into backpacks, high end bags, and other products, while also expanding distribution globally.

When asked about why Slappa’s customers become huge fans of the company, Dominick says, “We’ve made ourselves a customer focused company. Each customer is our most important customer. You CAN please everyone, in a million ways. You just have to find a different way for every person.”

The Most Creative People on Facebook: A global network that you can leverage

By BrainReactions

Facebook is an incredible social phenomenon that I am sure most of you have heard about. If you have not yet experienced Facebook, consider joining it at http://www.facebook.com

BrainReactions has recently launched an application within Facebook called the “Most Creative People“. It allows you to view and connect with the most creative people on Facebook and vote for your friends who are very creative. You can join the application and nominate any of your friends from Facebook to provide them further global recognition for their creativity.

The application is available at
http://apps.facebook.com/fbcreative/

Our network now consists of over 35,000 highly creative people from 142 countries. If you’d like to leverage our network for brainstorming with your target market, product testing with a particular demographic, online focus groups, product launch marketing, or any consumer-focused needs, please contact us here.
Most Creative People